Returns & Warranty

Refund Policy

No Refunds. Exchanges only. Our product is guaranteed for 3 years for all its components when operated for normal use. In the event that a use is deemed improper resulting in breakage, Global Industries discharges itself from the said warranty. Global Industries undertakes to repair or exchange products that show malfunction or breakage, in accordance with the above statement. For any exceptional situation, we invite you to contact our customer service, which will work to find a solution that is beneficial for everyone.

Privacy Policy

We collect information when you make a purchase on our website: name, email address, phone number or credit card number. We are the sole owners of the information collected on this website. Your personal information will not be sold, exchanged, transferred or given to another company for any reason, without your consent, other than what is necessary to fulfil a request and/or a transaction, such as to ship an order. We are partners with Shopify, a leader in its field for personal information security. We also protect your information offline. Only employees who need to perform specific work (e.g., billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.

Terms and Conditions of Use

Global Industries reserves the right to refuse an order for any reason whatsoever. In such a case, a notice will be emailed to you, and any charges will be refunded in full to the customer.

Global Industries reserves the right to limit the quantity of items purchased per person or per order. The customer will be notified by email if such limits must be applied.