Error Messages-Help

Message Description Solution
CP ERROR The Control Pilot (CP) connection is not reliable Check that your Control Pilot(CP) signal pin isn’t shorted. Contact us if this problem persists
LOW VOLTAGE System voltage is lower than workable range Consult your electrician to ensure appropriate voltage on the circuit breaker that services the Ev One.
OVER VOLTAGE System voltage is higher than workable range Consult your electrician to ensure appropriate voltage on the circuit breaker that services the Ev One.
UNGROUNDED The ear th ground connection is not reliable Check if your circuit ground connection is established. If uncertain, consult your electrician to ensure proper grounding at your circuit breaker or power distribution box and that appropriate connections are made to the Ev One.
OVER CURRENT The output current is dangerously increasing Reduce the vehicle’s charge current setting. If the problem persists, contact us.
SHORT CURRENT An excessive amount of current flowing into the circuit in a short time Possible causes include short circuits, excessive load, or a ground fault( see Ungrounded error). Check wiring or wiring connections, or contact us.
LEAKAGE PROTECTION A dangerous voltage is detected Consult your electrician
OVER TEMPERATURE The temperature is higher than workable range Make sure the connector is fully inserted into the charge inlet in the vehicle, and is not covered by anything, and no heat source is nearby. If the problem persists in normal ambient temperatures(under 50°C or 122°F), contact us
EMERGENCY STOP The charger doesn’t work immediately Stop using the Ev One and contact us